kkriya Terms and Conditions

1 Introduction

These Terms and Conditions ("Terms") govern the relationship between kkriya ("we", "us", "the platform") and any person ("you", "the player") who registers an account or uses any service offered at kkriya.vip. These Terms apply to all games, betting markets, promotions, payment services, and any other feature available on the kkriya platform.

kkriya is an online gaming platform designed specifically for players in Bangladesh. We offer sports betting, esports wagering, live casino games, fishing games, poker, and slot titles. All services are provided subject to these Terms, and by accessing or using kkriya in any way, you confirm your acceptance of them.

These Terms should be read alongside our Privacy Policy and our Responsible Gaming policy, both of which form part of the overall agreement between you and kkriya. If there is any conflict between these documents, these Terms take precedence unless otherwise stated.

2 Eligibility

To register and use kkriya, you must meet all of the following requirements at all times:

• You must be at least 18 years of age. kkriya does not permit anyone under 18 to register or use the platform under any circumstances.
• You must be accessing kkriya from a jurisdiction where online gaming is not prohibited by applicable law. It is your responsibility to ensure that your use of kkriya complies with the laws of your location.
• You must not be acting on behalf of another person or entity when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a kkriya employee where such use would create a conflict of interest.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to you.

kkriya reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete.

3 Your Account

Each player is permitted to hold one account only on kkriya. Opening multiple accounts — whether under the same name, different names, or using different payment methods — is a breach of these Terms and will result in all accounts being closed and any balances forfeited.

When registering, you must provide accurate, complete, and up-to-date information. This includes your real name, date of birth, and a valid contact method. Providing false or misleading information is a serious breach of these Terms.

You are solely responsible for:

• Keeping your username and password confidential at all times.
• All activity that takes place on your account, whether or not you authorised it.
• Logging out of your account after each session, particularly on shared or public devices.
• Notifying kkriya immediately if you suspect your account has been accessed without your permission.

kkriya will never contact you to ask for your password. If you receive any communication claiming to be from kkriya and requesting your login credentials, treat it as fraudulent and report it to our support team immediately via the Support page.

4 Deposits and Withdrawals

kkriya supports deposits and withdrawals via bKash, Nagad, and Rocket. All payment methods used on kkriya must be registered in your own name. Using a payment method belonging to another person is not permitted and may result in account suspension.

Deposits: Deposits are processed instantly in most cases. The minimum deposit amount is displayed in the Wallet section of your account. kkriya does not charge fees on deposits, though your mobile wallet provider may apply their own charges.

Withdrawals: Withdrawal requests are typically processed within 30 minutes during normal operating hours. Withdrawals can only be made to a payment method that has previously been used to deposit into your kkriya account. The minimum withdrawal amount is shown in your Wallet section.

kkriya reserves the right to carry out additional verification checks before processing withdrawals, particularly for large amounts or where unusual account activity has been detected. This is done to protect players and maintain the integrity of the platform.

• Withdrawals will only be processed to accounts that have completed identity verification where required.
• kkriya is not responsible for delays caused by your mobile wallet provider.
• Funds deposited via a specific payment method will generally be returned to the same method on withdrawal.
• kkriya does not accept deposits from third parties or business accounts.

5 Betting Rules

All bets placed on kkriya are subject to the specific rules applicable to the game or market in question. These rules are displayed within each game or betting section. In the event of any ambiguity, kkriya's interpretation of the applicable rules will be final.

General betting rules that apply across all kkriya products include:

• Bets are only accepted when sufficient funds are available in your kkriya wallet at the time of placement.
• Once a bet has been confirmed, it cannot be cancelled or amended unless kkriya specifically offers a cash-out or edit feature for that market.
• kkriya reserves the right to void any bet placed on an event where an obvious pricing error has occurred. In such cases, the stake will be returned to your account.
• Bets placed after an event has started may be voided if kkriya determines that the player had access to information not available to the general public at the time of placement.
• Maximum bet limits apply to all markets and are displayed within the relevant section. kkriya may adjust these limits at any time.
• kkriya reserves the right to limit or refuse bets from any player at its discretion, without being required to provide a reason.

For live casino games, the rules of each specific game — including RTP rates, minimum and maximum bets, and side bet availability — are displayed within the game interface. kkriya uses certified random number generation for all applicable games, ensuring fair and verifiable outcomes.

6 Bonuses and Promotions

kkriya offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each offer, which will be clearly displayed at the time the bonus is offered. The following general conditions apply to all kkriya bonuses:

• Bonuses are available to one account per person, per household, and per device. Attempting to claim the same bonus multiple times using different accounts is prohibited.
• All bonuses are subject to wagering requirements before any associated winnings can be withdrawn. The specific wagering requirement for each bonus will be stated in the offer terms.
• Bonus funds must be used within the validity period stated in the offer. Expired bonus funds will be removed from your account automatically.
• kkriya reserves the right to withdraw any bonus offer at any time and to amend the terms of ongoing promotions with reasonable notice.
• Where kkriya has reason to believe that a player is abusing bonus terms — including through the use of multiple accounts, coordinated play, or systematic low-risk wagering designed to clear bonus requirements — the bonus and any associated winnings may be forfeited.
• Bonuses cannot be transferred between accounts or exchanged for cash outside of the stated wagering requirements.

7 Prohibited Conduct

The following activities are strictly prohibited on kkriya. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Fraud: Any attempt to defraud kkriya or other players, including through the use of stolen payment methods, chargebacks, or false identity information.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, particularly poker or live dealer games.
• Automated software: Using bots, scripts, or any automated software to place bets, play games, or interact with the kkriya platform in any way.
• Arbitrage betting: Systematically exploiting pricing differences or bonus terms in a way that guarantees profit regardless of outcome, where this is done in bad faith.
• Money laundering: Using kkriya to deposit, transfer, or withdraw funds derived from illegal activity. kkriya complies with applicable anti-money laundering regulations and will report suspicious activity.
• Account sharing: Allowing another person to access or use your kkriya account, or accessing another player's account.
• Manipulation: Any attempt to manipulate game outcomes, exploit software bugs, or interfere with the normal operation of the kkriya platform.

8 Privacy and Data

kkriya collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on kkriya, you consent to the collection and use of your personal data as described in that policy.

In summary, kkriya collects data that is necessary to operate the platform, process payments, verify identity, prevent fraud, and comply with legal obligations. We do not sell your personal data to third parties for marketing purposes.

You have the right to request access to the personal data kkriya holds about you, to request corrections, and in certain circumstances to request deletion. To exercise these rights, contact our support team via the Support page.

9 Responsible Gaming

kkriya is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, and we take seriously our responsibility to help players who may be experiencing difficulties.

kkriya provides the following responsible gaming tools, accessible from your account settings:

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit into your kkriya account.
• Session reminders: Set reminders to alert you after a specified period of continuous play.
• Self-exclusion: Temporarily or permanently exclude yourself from kkriya. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality checks: Periodic notifications showing your session duration and net gaming activity.

If you are concerned about your gaming habits, or those of someone you know, please visit our Responsible Gaming page or contact our support team at any time. Our support staff are trained to assist players who need help and can provide information about external support resources.

10 Limitation of Liability

kkriya provides its platform on an "as available" basis. While we work hard to ensure the platform is reliable and available at all times, we cannot guarantee uninterrupted access and are not liable for losses arising from:

• Temporary unavailability of the platform due to maintenance, technical issues, or circumstances beyond our control.
• Delays in payment processing caused by third-party payment providers.
• Losses resulting from your failure to keep your account credentials secure.
• Any indirect, consequential, or special losses arising from your use of kkriya.

kkriya's total liability to you in connection with any single incident shall not exceed the value of the funds held in your kkriya account at the time of the incident. Nothing in these Terms limits kkriya's liability for fraud, death, or personal injury caused by our negligence.

11 Account Termination

You may close your kkriya account at any time by contacting our support team. Upon closure, any remaining balance will be returned to your registered payment method, provided all verification requirements have been met and there are no outstanding issues with your account.

kkriya reserves the right to suspend or permanently close any account where:

• A breach of these Terms has occurred or is suspected.
• We are required to do so by law or regulatory obligation.
• The account has been inactive for an extended period and we are unable to contact the account holder.
• We have reason to believe the account poses a risk to the integrity of the platform or to other players.

Where an account is closed due to a breach of these Terms, kkriya reserves the right to withhold any balance pending investigation. If the breach is confirmed, balances may be forfeited in whole or in part depending on the nature of the breach.

12 Changes to These Terms

kkriya may update these Terms from time to time to reflect changes in our services, legal requirements, or operational practices. When we make material changes, we will notify registered players via email or a prominent notice on the platform.

The date at the top of this page indicates when these Terms were last updated. Continued use of kkriya after any changes have been notified constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using kkriya and close your account.

We recommend checking this page periodically to stay informed of any updates. The most current version of these Terms will always be available at kkriya.vip/terms-conditions.

13 Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of the kkriya platform, our support team is available 24 hours a day, 7 days a week.

You can reach us through the following channels:

• Support page: kkriya.vip/support — live chat and ticket submission available around the clock.
• Email: [email protected]

When contacting us about a specific account issue, please have your registered email address and account details ready to help us assist you as quickly as possible.